User Agreement for DrVisor

User Agreement for DrVisor

1. Account Access and Responsibility

You agree, confirm, and acknowledge that you are solely and fully liable and responsible for all activities performed using your Account Access. You further acknowledge and agree that DrVisor will hold you liable and responsible for any damage or loss incurred as a result of the use of your Account Access by any person, whether authorised by you or not, and you agree to indemnify DrVisor for any such damage or loss.

2. Personal Use and Prohibited Activities

You agree and commit not to use the account or Account Access of any other person for any reason.

You confirm and agree that your use of the Platform, including the Counselling Services, is for your own personal use only and that you are not using the Platform or the Expert Counselling Services on behalf of any other person or organisation.

You agree and commit not to interfere with or disrupt, or attempt to interfere with or disrupt, any of our systems, services, servers, networks, or infrastructure, or any of the Platform's systems, services, servers, networks, or infrastructure, including without limitation obtaining unauthorised access to the aforementioned.

You agree and commit not to make any use of the Platform for the posting, sending, or delivering of any of the following:

(a) unsolicited email and/or advertisement or promotion of goods and services;

(b) malicious software or code;

(c) unlawful, harassing, privacy-invading, abusive, threatening, vulgar, obscene, racist, or potentially harmful content;

(d) any content that infringes a third-party right including intellectual property rights;

(e) any content that may cause damage to a third party;

(f) any content which may constitute, cause, or encourage a criminal action or violate any applicable law.

 

You agree and commit not to violate any applicable local, national, or international law, statute, ordinance, rule, regulation, or ethical code in relation to your use of the Platform and your relationship with the Experts and DrVisor.

3. Indemnification

 

You will indemnify, defend, and hold DrVisor harmless from and against any and all claims, losses, causes of action, demands, liabilities, costs, or expenses (including, but not limited to, litigation and reasonable attorneys' fees and expenses) arising out of or relating to any of the following:

(a) your access to or use of the Platform;

(b) any actions made with your account whether by you or by someone else;

(c) your violation of any of the provisions of this Agreement;

(d) your violation of any third-party right, including, without limitation, any intellectual property right, publicity, confidentiality, property, or privacy right. This clause shall survive the expiration or termination of this Agreement.

4. Access and Modification of Platform

 

You understand, agree, and acknowledge that we may modify, suspend, disrupt, or discontinue the Platform, any part of the Platform, or the use of the Platform, whether to all clients or to you specifically, at any time with or without notice to you. You agree and acknowledge that we will not be liable for any of the aforementioned actions or for any losses or damages caused by any of the aforementioned actions.

It is your responsibility to ensure your equipment (computer, laptop, netbook, tablet, or other mobile device) meets all the necessary technical specifications to enable you to access and use the Platform and is compatible with the Platform.

The Platform depends on various factors such as software, hardware, and tools, either our own or those owned and/or operated by our contractors and suppliers. While we make commercially reasonable efforts to ensure the Platform's reliability and accessibility, you understand and agree that no platform can be 100% reliable and accessible and so we cannot guarantee that access to the Platform will be uninterrupted or that it will be accessible, consistent, timely, or error-free at all times.

As it is our policy continually to review and update our service offerings, we reserve the right to make changes to any Platform and/or to these terms from time to time, provided that we will not, unless you agree, make any changes in respect of any Counselling Sessions you have already booked that would significantly reduce the type or level of service you receive (except if we need to do so for security, legal, or regulatory reasons).

5. No Service Fees

You acknowledge that DrVisor does not charge any service fee to users for accessing the Platform or the Counselling Services. All fees for counselling sessions are handled directly between users and the Experts, with no financial transactions involving DrVisor.

6. Cancellation and Termination

We may, with or without prior notice, terminate or suspend your use of the Platform, or cancel any Counselling Sessions, in the event that:

(a) you have breached any of these terms.

If you have breached these terms, DrVisor may take such action. Such a breach by you may result in our taking, with or without notice, all or any of the following actions:

(a) issue of a legal notice to you;

(b) cancelling any Counselling Sessions;

(c) immediate, temporary, or permanent withdrawal of your right to use the Platform;

(d) legal proceedings against you for reimbursement of all recoverable loss and damage resulting from the breach; and/or

(e) disclosure of all relevant information to law enforcement authorities as we reasonably feel is necessary.

The responses described above are not limited, and we may take any other action we deem appropriate.

7. Notices

We may provide notices or other communications to you regarding this agreement or any aspect of the Platform, by email to the email address that we have on record, by regular mail, or by posting it online. The date of receipt shall be deemed the date on which such notice is given. Notices sent to us must be delivered by email to hello@drvisor.com

8. Applicable Law and Jurisdiction

This Agreement and our relationship with you shall both be interpreted solely in accordance with the laws of the United Kingdom and Wales.

You irrevocably agree that the exclusive venue for any action or proceeding arising out of or relating to this Agreement or our relationship with you, regardless of theory, shall be the London State Courts located in London, United Kingdom.

9. Other Provisions

This agreement constitutes the entire agreement between you and DrVisor. You confirm that you have not relied upon any promises or representations by us except as set forth in this agreement.

We may change this Agreement by posting modifications on the Platform. Unless otherwise specified by us, all modifications shall be effective upon posting. Therefore, you are encouraged to check the terms of this Agreement frequently. The last update date of this Agreement is posted at the bottom of the Agreement. By using the Platform after the changes become effective, you agree to be bound by such changes to the Agreement. If you do not agree to the changes, you must terminate access to the Platform and participation in its services.

We may freely transfer or assign this Agreement or any of its obligations hereunder.

The paragraph headings in this Agreement are solely for the sake of convenience and will not be applied in the interpretation of this Agreement.

If any provision of this Agreement is held by a court of competent jurisdiction to be illegal, invalid, unenforceable, or otherwise contrary to law, the remaining provisions of this Agreement will remain in full force and effect.

To clear any doubt, all clauses regarding limitations of liabilities and indemnification shall survive the termination or expiration of this Agreement.